Terms of Service

1.1 The Tikkit service is operated by the operator of the Tikkit service (the “operator”), contact e-mail support@tikkit.pro.

1.2 These terms of service (the “terms”) set out, in accordance with Act No. 89/2012 Coll., the Czech Civil Code (the “Civil Code”), the rights and obligations between the operator and every person who creates an account in the service (the “user”). The contract for the provision of the service (the “contract”) is concluded when the registration is confirmed under article 3.

1.3 Where the user is a consumer, the statutory consumer protection provisions prevail over any different provisions of these terms.

1.4 The processing of personal data is governed by the separate document Privacy Policy and Consent to Data Processing.

2.1 Tikkit is a web application (the “service”) in which users record their own betting slips, bankroll and budget, follow match results, statistics and odds, have their slips settled automatically, and share them with other users in the community features (leaderboard, profiles, Picks, forum).

2.2 Tikkit is not a sportsbook or a gambling operator within the meaning of Czech Act No. 186/2016 Coll., on Gambling. No bet can be placed through the service, and no money can be deposited to or withdrawn from a betting account. Amounts the user enters in the service (deposits, stakes, winnings) are only the user’s own records and do not represent any funds held by the operator.

2.3 Results, statistics and odds come from third parties (e.g. NHL.com, hokej.cz, API-Football, API-Sports, The Odds API). They are for information only and the operator does not guarantee that they are complete, accurate or up to date. Nothing in the service is a recommendation to bet or investment or financial advice.

2.4 The AI slip reading feature turns a screenshot or the text of a slip into a draft bet. The draft may contain errors; the bet is saved only after the user has checked and confirmed it.

2.5 The operator may develop the service continuously, change its features or appearance, and interrupt it briefly for maintenance. The service is provided as is, without a guarantee of uninterrupted availability.

3.1 Only persons aged 18 or over may use the service. By registering, the user declares that they are of age and have full legal capacity. The operator may close the account of a person under 18 without compensation.

3.2 To register, the user enters a username, e-mail address and password and agrees to these terms and to the processing of personal data. The account is created when the user opens the confirmation link sent to that e-mail address; this concludes the contract for an indefinite period. The contract is concluded in Czech (this English version is a translation), the operator archives it electronically (a record of the accepted version of the terms kept with the account), and the terms are permanently available on this page.

3.3 Each natural person may have only one account. Accounts are not transferable and must not be created automatically.

3.4 The user must provide truthful information, protect their password from misuse and notify the operator at support@tikkit.pro without delay of any suspected unauthorised access to the account. The user is responsible for all activity under their account.

4.1 The user agrees not to use the service contrary to the law, good morals or these terms. In particular, the user must not:

• publish content that is offensive, threatening, discriminatory, pornographic or otherwise unlawful;
• promote illegal (unlicensed) gambling operators, sell tips, or spread spam, advertising or links to fraudulent sites;
• impersonate another person or publish personal data of third parties without their consent;
• circumvent the service’s protections (captcha, limits), overload it with automated requests, scrape data with bots or interfere with its technical operation;
• manipulate the leaderboard or rating (e.g. by entering made-up slips across several accounts).

4.2 The user is responsible for the content they publish in the service (forum posts, shared slips, avatar, nickname). The user grants the operator a free, non-exclusive licence to display this content to other users in the service for as long as the account exists, to the extent the user chooses in the privacy settings.

4.3 The operator may remove content that breaches these terms without prior notice. Anyone can report unlawful content to support@tikkit.pro; the operator will assess the report without undue delay.

5.1 Betting is entertainment, not a way to make money. Play responsibly and for fun! Persons under 18 are prohibited from taking part in gambling. The Czech Ministry of Finance warns: Gambling can lead to addiction!

5.2 The service offers tools that help keep betting under control: a betting unit, a daily or weekly stake limit and a stop-loss. We recommend using them.

5.3 If you feel that your betting is getting out of control, seek professional help, e.g. zodpovednehrani.cz or the Czech helpline for gamblers and their families (24/7) +420 777 477 877. You can also have yourself entered in the Czech register of excluded persons; licensed sportsbooks will then not let you take part in gambling.

6.1 The service is currently provided free of charge. The user pays nothing for registration or for using the existing features.

6.2 The operator may introduce paid features or subscriptions in the future (“paid services”). Features available to the user free of charge at the time of their registration will not be charged retroactively without the user’s express consent. For paid services:

• the scope, price (including VAT if the operator is a VAT payer), subscription length and renewal terms will always be shown in the service before ordering;
• the contract for a paid service is concluded by confirming the order with a button clearly indicating the obligation to pay (e.g. “Order with obligation to pay”) and making the payment; the operator sends the confirmation and the tax document by e-mail;
• payments will be made by card or other methods through a secure third-party payment gateway; the user enters card details directly with the payment gateway and the operator has no access to them;
• a subscription renews automatically for the next period unless the user cancels it before the end of the current one; it can be cancelled at any time in the service or by e-mail, and the period already paid for is kept;
• the operator will notify the user of a subscription price change at least 30 days in advance; the new price applies only from the next period and the user may cancel the subscription before it takes effect.

7.1 A user who is a consumer may withdraw from a contract for a paid service without giving a reason within 14 days of its conclusion (Section 1829 of the Civil Code), by e-mail to support@tikkit.pro or by any other unequivocal statement. The deadline is met if the withdrawal is sent before it expires.

7.2 If the consumer expressly asks for the paid service to be provided during the withdrawal period, on withdrawal they pay a proportionate part of the price for the period up to the withdrawal (Section 1834 of the Civil Code). For digital content not supplied on a tangible medium, the right of withdrawal ends if the consumer, before the content is made available, expressly agrees to the start of performance and acknowledges that they thereby lose the right of withdrawal (Section 1837(l) of the Civil Code).

7.3 The operator refunds the money within 14 days of the withdrawal using the same means of payment it was received by, unless the parties agree otherwise.

8.1 The operator is responsible for the paid service conforming to the contract and to its description in the service (Section 2389a et seq. of the Civil Code). The user may report a defect (file a complaint) by e-mail to support@tikkit.pro, describing the defect and how it shows.

8.2 The operator handles the complaint without undue delay and within 30 days at the latest, and informs the user of the outcome by e-mail. If the complaint is justified, the operator remedies the defect; if that is not possible, the user is entitled to a reasonable discount or may withdraw from the contract.

8.3 The free service does not give rise to rights from defective performance; we are nevertheless glad to receive bug reports and ideas at support@tikkit.pro.

9.1 The user alone decides on their bets. The operator is not liable for the outcome of bets, for losses arising from betting or for decisions made on the basis of data, statistics, odds, settlements or other users’ content shown in the service.

9.2 Automatic settlement of slips is indicative. The settlement by the sportsbook with which the bet was placed is always decisive.

9.3 The operator backs up the data regularly, but we recommend exporting important data from time to time (Settings → Data). The operator is not liable for damage caused by an outage of the service, loss of data or third-party interference unless it caused it intentionally or through gross negligence.

9.4 The limitation of liability does not apply to harm to a person’s natural rights or to cases where limiting liability towards a consumer is excluded by law.

10.1 The service, its software, design, texts and the Tikkit brand are protected by copyright and other intellectual property rights. The user may use them only in the course of normal use of the service.

10.2 Logos of competitions, teams and sportsbooks belong to their owners and are shown in the service for identification only.

11.1 The user may end the contract at any time by requesting the closure of their account from the account’s e-mail address at support@tikkit.pro. The operator closes the account without undue delay and within 30 days at the latest. Before that, the user can download their data (Settings → Data).

11.2 The operator may suspend or close an account if the user materially or repeatedly breaches these terms, in particular articles 3 and 4. For serious reasons (e.g. the service shutting down), the operator may terminate the contract with 30 days’ notice sent by e-mail. For an unused prepaid period of a paid service, the operator refunds a proportionate part of the price unless the termination was caused by the user’s material breach of the terms.

12.1 Complaints and suggestions are handled by the operator at support@tikkit.pro.

12.2 A consumer has the right to out-of-court resolution of a consumer dispute. The competent body is the Czech Trade Inspection Authority (Česká obchodní inspekce), Central Inspectorate – ADR Department, Štěpánská 15, 120 00 Prague 2, adr.coi.cz.

12.3 Compliance with consumer protection obligations is supervised by the Czech Trade Inspection Authority (www.coi.cz), and the protection of personal data by the Office for Personal Data Protection (uoou.gov.cz).

13.1 The operator may reasonably change these terms, in particular due to changes in legislation, the introduction of paid services or new features. The operator will notify the user of a change by e-mail or in the service at least 30 days before it takes effect.

13.2 If the user does not agree with a change, they may terminate the contract by closing their account before the change takes effect. Otherwise the change is deemed accepted. Changes made solely in the user’s favour or required by law may take effect sooner.

14.1 The contract and these terms are governed by the law of the Czech Republic. This choice of law does not deprive a consumer of the protection afforded by the mandatory provisions of the law of the country of their habitual residence.

14.2 If any provision of these terms is invalid or ineffective, the other provisions remain unaffected.

14.3 These terms take effect on the date stated at the top.